How can we help?

Tell us what happened and include the details below. The more information you provide, the faster the Kelesto team can understand and investigate your issue.

When you continue, your email app will open with your support request prepared for support@kelesto.com. Review the message and send it from your email app.

We'll use this address to respond to your request.

Choose the option closest to your issue.

A short line for the subject — 0/100 characters.

Please explain:
  • What were you trying to do?
  • What happened instead?
  • What did you expect to happen?
  • Did Kelesto display an error message?
  • Can you reproduce the issue? If so, list the steps.

For your security, never include your password, verification codes, Apple ID credentials, full payment-card information, authentication tokens, or unnecessary health information.

0/1200 characters.

The device on which the Kelesto issue occurred, e.g. iPhone 15 Pro Max or iPad Pro 13-inch.

Example: iOS 20.0.

If available, enter the Kelesto version and build number shown in the app or iPhone Settings.

Optional details

Only if it's different from your reply email above.

Example: this morning, or since the last update.

Numbered steps, if you're able to reproduce it.

What you expected to see instead.

What happened instead, including any on-screen error text.

Anything you've already tried, like restarting the app or your device.

For your security, never include your password, verification codes, Apple ID credentials, full payment-card information, authentication tokens, or unnecessary health information.